![]() Wagering requirements – You have to play with bonus money and wager a predetermined amount of money before you can withdraw your winnings from bonus play.Here are some examples of rules commonly associated with bonus play: The casino is terrible with staff that are genuinely incompetent or very clever and just purposely unhelpful. It sounds like they are trying to keep accounts open as long as possible. I complained to complaints at 888starz.bet sent them all my email history and they just ignored them, asked questions that had already been answered in the email. Any regulator would be unhappy with this response but they are licensed in curaçao which means it’s not worth the paper it’s written on. This must be bad for vulnerable customers who have a Gambling habit and they can’t block their account, when I mentioned this, I was told it didn’t matter, documents would still need to be uploaded. They still refuse to close my account even though I’m never going to give them any documents or play at their casino. They refused and asked me for loads of documents even though I haven’t even deposited or played any games. I therefore asked for my account to be closed. I was unable to deposit with the method I wanted because they don’t have a reliable payment provider in my jurisdiction. The people running his casino are incompetent and shouldn’t be allowed a licence to operate. the casino name correctly, and haven't for the last 6 months!ĭo not deposit any money at Rocketpot online casino, as you will never see it again. After looking at the site with a more critical eye, I saw tons of misspelled words such as Authentication and in the Rocketpot email they don't even spell. I have never received a single withdrawal from them, and now they are trying to trick me into thinking I have a bonus or according to them they had nothing to do with it. I am sick and tired of being lied to by this casino. I then told them I would be writing a couple negative reviews, and the chat operator said, "Are you serious?" "This isn't our fault" "We didn't do anything wrong" I informed them that it was the same email that I receive all my bonuses from them. But when I asked about it in the live chat, they told me that the email it was sent from, is not associated with their casino. I checked to make sure the email was the usual Rocketpot email, and it was. ![]() Today they sent me an email that they usually send for a cashback bonus, but this time it was for an unusually high amount. I have never withdrawn, as I have always just used the casino as a place to gamble. I have been playing at Rocketpot online casino for over a year, and have deposited tens of thousands of dollars in cryptocurrency.
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